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AI in Daily Work
Emails, product texts, documents — automate everyday tasks with AI.
Learning objectives
- Draft business emails faster and more professionally with AI
- Create product descriptions and marketing texts with AI
- Summarize documents and extract information
- Decide when AI helps and when manual work is better
Emails with AI
In wholesale and foreign trade, you write many emails daily: quotes, order confirmations, complaint responses, delivery inquiries. AI can help you:
• Pre-formulate responses to standard inquiries
• Strike the right tone (formal, friendly, firm)
• Translate and compose foreign-language emails
Important: Read every AI-generated email before sending. Check facts, numbers, and names — AI can make mistakes.
Product Description: Manual vs. AI
Office chair, black, wheels, height-adjustable, with armrests. Good for office. Load capacity up to 120kg.
Content for E-Commerce
Online shops need an appealing description for every product. With hundreds of items, this is nearly impossible manually. AI can:
• Generate product descriptions from data sheets
• Create SEO-optimized texts for different target audiences
• Translate descriptions into multiple languages
• Draft category texts and landing pages
Assign the AI tasks to the correct categories.
Pre-formulate email responses
Analyze confidential customer data
Create product descriptions
Write legally binding contracts
Summarize market reports
Conduct price negotiations
AI is good for this
AI is less suitable for this
Documents & Data
AI can summarize long documents, analyze tables, and extract information:
• Summarize supplier contracts ("What are the payment terms?")
• Reduce market reports to key points
• Extract relevant product data from catalogs
• Explain Excel data and describe trends
Rule of thumb: Use AI for the first draft, but always review and revise the result yourself. You are responsible for what you send or publish.
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What should you ALWAYS do before sending an AI-generated email?